Job Description

Role: JIRA Administrator

Location: Chicago, IL-Onsite

Desired Skills: Jira Admin

Job Description

Must Have Technical/Functional Skills

Objective of Role:


Technical Skills (Skills and Abilities)


Primary Skill: JIRA Administrator


Mandatory skills:


o Extensive experience with Atlassian Jira Software/Server and Jira Service Management Data Center Edition (4+ years)


o Extensive experience building Automation for Jira automation rules


o Extensive experience building and maintaining Jira security with groups, project roles, issue roles, permission schemes, issue security schemes, etc.


o Extensive experience with Scriptwriter , including Groovy Scripting


o Experience using/extending Jira REST APIs


o Experience with HTML/JavaScript/CSS for user facing customizations


o Excellent verbal and written communication skills


o Excellent attention to detail


o Strong problem-solving skills

Desired skills:


o Experience integrating Jira with downstream reporting solutions


o Experience developing Jira Data Center Extensions using Java SDK


o Knowledge of software development lifecycle; preferably with Agile, Kanban/Scrum


o Experience with cyber security related workflows


o NET Development / REST API integration experience


Experience: Minimum 8+ years

Roles & Responsibilities


- Contribute to requirements gathering from stakeholders


- Configure and maintain Jira Service Management functionality


- Develop and maintain complex automation workflows


- Develop and maintain field configurations, notifications, issue security and permission schemes, etc.


- Develop and maintain ProForma configurations and functionality


- Develop and maintain Insight/Assets configurations and functionality


- Extend Jira functionality using Atlassian Plugin SK for Atlassian Server Products and/or ScriptRunner


- Develop and maintain functionality to automate administration tasks (user, group, role, schemes, etc.)


- Work with partner teams to negotiate and develop upstream and downstream data integrations


- Maintain documentation, scripting and/or tooling to aid in promoting configurations across environments


- Perform peer work reviews and provide constructive feedback


- Follow good SLC practices including source code control, automated unit testing, automated builds, configuration management, comprehensive documentation, testing and project promotion procedures

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